Letter to Mattel Reply, Repy to the letter to Mattel requesting about the Winx Club dolls Options

[winxclubrox23]

So everyone, a month ago, I sent a letter to Mattel requesting they make the remaining specialists into dolls. Here's my letter...

To Whom it May Concern,

I am a long time costumer of your Mattel toy products. I am thoroughly satisfied with your products. Except for one thing. I collect your Winx Club™ dolls. But not all the characters have been made. I am quite disappointed with this as you can’t really complete your collection without them. In 2005, the Brandon doll came out. This was the only male Winx Club™ doll that came out and yet there are in fact 5 others (Helia, Timmy, Riven, Sky and Nabu). I am writing at this time asking that you consider producing the remaining 5 dolls that have not yet been released. I think that this would be an excellent use of money to make these dolls. This is also a very good time to make them as the fourth season of Winx Club will be premiering quite soon and the popularity of Winx Club is at it’s peak. I hope you will consider my suggestion and will write back soon with your thoughts.

Sincerely,

Teagan (Insert my last name here)

Then today, I got their reply. Here it is...

Dear Teagan,

Thank you for taking the time to contact Mattel to share your idea with us. We always enjoy hearing from our young costumers are are happy to have this opportunity to respond to your letter personally.

We appreciate the time and energy you took to develop your suggestion. However, due to our restrictions from our lawyers, we cannot accept unsolicited ideas from anyone outside of our company, except from professional design houses and toy brokers. We also cannot distribute or discuss your letter with others at Mattel. We have a big staff of our own designers to develop our new toys and games- sometimes it takes several months or longer to develop a toy from our concept to production.

We understand that you worked hard on your letter, so we are returning it to you, unexamined, so that you can share it with your friends and family. We also want to encourage you to persue your creative interests and suggest that you try and locate other resources for discussing your ideas such as sharing them with schoolmates, friends and family or by checking at your local library for a listing or accredited toy brokers/design houses. Please discuss this with your parents.

Again, we thank you for thinking of Mattel. We hope you will like all of our new toys because you never know what our designers will think up next!

Sincerely,

Mattel Inc.
Costumer Realations

So first of all, they made so many assumptions in that letter. "We always enjoy hearing from our young consumers" They can't assume I'm young...Lol even though they made a lucky guess (I'll be 15 in less than a month so that's probably not what they were thinking...)

Also, not that it matters, but I spent about 10 minutes on my letter. It took me about the same amount of time to re-type here. It probably took them longer =)

So anyways...any toy brokers hanging around?

[Another Morning]

At least it was more responsive than the 4kids letters people have been getting :/ But honestly, it doesn't suprise me that they said they don't work with idea that come out-of-house. Mattel is VERY protective of its property, and wouldn't want to risk involving itself in something that somebody else might later lay claim to. :/ Which sucks. But that's how they roll.

[winxclubrox23]

That's accually the 2nd letter I sent them. The first was to the Canadian Mattel, they said no. So 3 years or so later, I wrote the Headquarters in California.

I think I might accually try to contace Straffi. Lol. I don't know how that's going to go over, but I'll at least try.

[Another Morning]

If you do, ask him about the movie and S4 in the US, too >_>;

[winxclubrox23]

Lol. That's pretty much a given! Haha!

[humbu111]

[Another Morning]

I'm pretty sure it's still a cookie cutter reply, since they didn't actually mention your specific idea, just kind of talked about recieving ideas in general. But it's still more detailed and informative than "We don't know. Sorry." like what 4kids has been sending out.

[Winx4eva!]

:-~ I am gonna make an effort to find Straffi's email address...

[winxclubrox23]

:-~ I am gonna make an effort to find Straffi's email address...

Awesome! Thanks! I've been looking but have had no success. I think if we ever do find it, I should sign it on behalf of the Magix Club Forum, then maybe put something so everyone can sign it? I don't know, but I think that would make it a more powerful message.

[humbu111]

[Boo]

At least it was more responsive than the 4kids letters people have been getting :/ But honestly, it doesn't suprise me that they said they don't work with idea that come out-of-house. Mattel is VERY protective of its property, and wouldn't want to risk involving itself in something that somebody else might later lay claim to. :/ Which sucks. But that's how they roll.

Plus, I believe Mattel has been having a legal battle with MGA Entertainment (if anyone else has heard about the conflict about "Bratz" dolls). They probably do not want to get involved with anything else that may end in a lawsuit... My assumption is that they are not accepting ideas to avoid being sued, (since, if you think about it, if they accept an idea from someone outside of their company, and they develop a product based off of it and make money with it, the person who came up with the original idea could take advantage of that and sue them.)

That's nice that they replied to you, though. They could have just ignored it (like some companies).